What you agree to when you use Clair.

These terms apply to all use of Clair and the AIR-Tools service and to every agreement between AIR-Tools B.V. and your organisation. The service is intended solely for organisations and persons acting in the course of a profession or business; we do not contract with consumers. We expressly reject any purchasing or other terms of your organisation — only these terms, together with the Data Processing Agreement and the Privacy notice, apply. These terms exist in Dutch and English; in case of any discrepancy the Dutch text prevails.

AIR-Tools provides a SaaS compliance assistant called Clair. It runs scans, surfaces actions, drafts policies, and tracks framework coverage. It is not a substitute for legal advice or a formal audit, and we do not represent ourselves as your auditor or DPO.

You're responsible for keeping your credentials safe, for everything done under your account, and for keeping your contact details current. Tell us promptly if you suspect compromise — we can lock the account in minutes.

You may only use Clair to scan domains, suppliers, and systems your organisation owns or has documented authorisation to scan. Do not use the service to attack third parties, exfiltrate data, scrape content you have no right to, build a competing AI service, reverse-engineer or benchmark the service for competitive purposes, use Clair output to train a competing model, or upload special-category personal data outside what the feature requires. Material breaches of acceptable use justify immediate suspension.

Plans are sold per organisation on a monthly or annual subscription, billed in advance via Stripe. New customers get a 14-day trial (no card up front); trial accounts are provided "as is", we may change or end the trial, and we delete trial data if you don't convert. Subscriptions auto-renew until cancelled — cancel any time from the in-app billing portal; you keep access until the end of the paid period. Pricing changes apply on renewal with at least 30 days' notice. Refunds: pro-rated on request when we materially break the service or change material terms; otherwise no refund of the current period.

We may suspend your access in whole or in part, or terminate the agreement, where you materially breach the acceptable-use policy, a payment remains outstanding after a reminder, your use poses a security or legal risk, or the law requires us to. Where reasonably possible we warn you first and give you an opportunity to cure; for an acute security or legal risk we may suspend immediately. Suspension does not relieve you of payment obligations for the current period.

We own the service and Clair's underlying code, prompts, and models. You own your organisational data and the documents Clair drafts for you. You grant us a non-exclusive, worldwide licence to process that data solely to deliver the service — scope and duration as defined in the Privacy notice and the Data Processing Agreement. Any feedback, suggestions, or ideas you give us we may use freely and without compensation to improve the service. We may also use aggregated and anonymised data — data that cannot be traced back to you or any individual — to secure, analyse, benchmark, and further develop the service; these rights survive termination.

We aim for 99.5% monthly availability outside of announced maintenance windows. Planned maintenance gets at least 48 hours' notice via email or in-app banner. We may keep developing the service and add, change, or retire features. Otherwise the service is provided "as is" and "as available"; to the extent the law allows, we exclude all implied warranties and conformity obligations (including those under art. 7:17 of the Dutch Civil Code). The availability figure is a best-efforts target, not a guarantee; there are no service credits. Features we label beta, preview, or experimental are provided without any warranty. See further Liability.

Our total liability per event, and in aggregate per calendar year, is limited to the amount you paid us in the twelve months before the event. We are not liable for indirect or consequential loss, lost profits or revenue, missed savings, reputational harm, lost data beyond what timely backups recover, regulatory fines imposed on you, or harm arising from relying on Clair output without independent review. These limitations do not apply to damage caused by intent or deliberate recklessness on the part of AIR-Tools or its executive management, nor to the extent the law prohibits limiting liability.

You indemnify AIR-Tools against third-party claims — and the associated costs, including reasonable costs of defence — arising from your breach of these terms or the acceptable-use policy, scanning systems you were not authorised to scan, or the content you upload or have Clair process (including infringement of third-party rights). This indemnity falls outside the liability cap.

We are not liable for delay or failure caused by force majeure: circumstances beyond our reasonable control, including outages or failures at infrastructure and sub-processors (including Vercel, Supabase, OpenAI, and Anthropic), internet and power failures, DDoS attacks, government measures, and labour disputes. If force majeure lasts longer than thirty days, either party may cancel the subscription for the affected part.

Dutch law applies. Disputes are submitted to the competent court of the Rechtbank Gelderland. Before filing, we agree to spend at least 30 days trying to resolve the matter by email and, where useful, a video call. This does not prevent either party from seeking interim or injunctive relief (kort geding) where needed to protect its rights.

We may update these terms. Material changes (anything affecting your rights, scope of processing, pricing, or liability) get a 30-day email notice before they take effect. Minor edits (typos, link updates) take effect on publication. The current version always lives at this URL with a "last updated" date at the top.

If a provision is void or voidable, the remaining provisions stay in force and the parties replace the invalid provision with a valid one that comes as close as possible to its intent. We may assign our rights and obligations, for example in a merger or acquisition; you may do so only with our prior written consent. Failure to enforce a provision, or to enforce it immediately, is not a waiver. Notices go to the email address on your account. In case of conflict the order of precedence is: first the Data Processing Agreement, then these terms, then the Privacy notice. The provisions on intellectual property, liability, indemnity, confidentiality, and governing law survive termination.

AIR-Tools B.V., Midden Engweg 31-33, 3882 TS Putten, the Netherlands. Chamber of Commerce (KvK) 93535716, VAT NL866440975B01. legal@air-tools.nl, subject "terms".